FAQs
Frequently Asked Questions
What type of timbers can I choose from?
We have an extensive range for you to choose from based on the look you like and how practical it will be for you. Choose from the list below and more.
- Trex composite
- Millboard composite
- Newtech Wood composite
- Spotted gum
- Blackbutt
- Merbau
- Ironbark (grey and red)
- Turpentine
- West Australian karri
- Jarrah
- Teak
I'm not sure of the deck design I want. Can you design one for me?
Yes! We have a full design service that is free of charge. We add all the features of your home and yard so that you can see exactly how it will look when it is completed.
I am hearing a lot about composite decking. Is it good?
If you choose the right composite board for your situation, you will achieve a really wonderful look as well as getting a deck that will give you many years of maintenance free use.
What areas of Sydney do you cover?
We cover all areas of Sydney and Wollongong.
Do you have insurance?
Yes. We have public liability insurance for 20 million dollars as well as workers compensation insurance and business insurance and we are licensed with the New South Wales Office of Fair Trading.
Do I need to provide toilet facilities?
No. We can provide our own toilet and wash basin facilities for our staff if you wish. Ask us for further details.
How long will it take to complete my deck?
That will depend on the size and complexity of your deck. Smaller straight forward decks can be built in 3 to 4 days, while larger more complex ones can take 2 or 3 weeks or more.
What can I add to my deck that will make it more functional?
There is a wide range of options we can add to your deck for you. Planter boxes are very good for extra screening and privacy. Plants will also soften the look of large deck areas. Privacy screens will give your deck a more intimate and cosy feeling. Built-in seating and storage will increase the usability of your deck. If you like to entertain you can incorporate a built-in barbecue or pizza oven. Deck lights will add that something extra to your deck that will make it sparkle. Contact us for more ideas.
How long long will my new deck last?
Our business philosophy is that we may be with you for a week or two but the work we do will be with you forever. With that in mind, we will build your deck with only the highest quality materials and workmanship. If maintained properly, you can expect to get a lifetime of use from your deck.
Have you built many decks?
Over the last 12 years we have built more than 500 decks for major project home builders and for private clients. We specialise in building decks to the highest quality and standards.
What is my next step?
Call us or send us an email and we will organize a time that suits you to do an onsite inspection and draw up some professional plans for you to consider.
Why Choose UrbanArch Building?
Quality
We understand you are investing your hard-earned funds - so we invest our skill, patience, and energy to deliver your finished vision using quality materials - not second-hand or auction sourced.
On-Time & Within Budget
We arrive on time, and we will stick to the budget agreed upon. You’ll receive a schedule of work, explaining the workflow and schedule for your project.
Attention to Detail
We do the job the way it is supposed to be done - no shortcuts and we pay attention to the small details - every single time!
Family Owned
We are a locally and family-owned business. That means, we know exactly what every home and business owner deserves.
Custom Design
We offer a custom design and if you want something a little or a lot different - we can help you out.
We Genuinely Care
We genuinely care and we are committed to our clients with exceptional levels of customer care.
Responsive
We are fast and responsive. If you ring us, we will answer you straight away.
Customer-Focused
You are our client - we will always look after you.
Benefits Of Choosing UrbanArch Building
12 Years Of Experience
8 Years Warranty
Family Owned & Operated
Personalized Services
Excellent Local Reputation
Exquisite Timber Products
Fast and FREE Quotes
On-Time, Within-Budget Project Completion
Competitive Pricing
Client Reviews
Professional and affordable price. Would be happy to recommend to others.
Very professional and helpful.
"I have just had my deck replaced with Trex. I used your website and contacted 3 of your recommended
installers...."
Tony was very professional. The Urbanarch team has completed very top quality work on our deck.
Tony was fantastic through the whole quote process, he communicated well at all times.
Professional and willing to listen to what is wanted.
"Urban Arch was the best company to deal with. Communication from the start was
excellent. From the first visit, through to completion of the job. Tony's boys working on
the job were great. Happy to give references to anyone considering..."
"Thanks so much tony. Can I just take this opportunity to thank you for the way you
and your team approach the work you do. It's the little things that shows the value we
are receiving."
"I Just wanted to say a big thank you for the work completed over the past 2 weeks. We are so happy with the final outcome and the service that we have received from Urban Arch Building. From start to finish, the process has been easy and stress free.
We are so happy with the final outcome and the quality of work. The guys did a fantastic job and went above and beyond our expectations. I will be recommending you to every one I know. Thank you for your attention to detail and bringing our vison to life. We are so grateful."
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